Recent studies indicate that over 70% of small and medium-sized businesses in the UK using automation tools have seen measurable productivity improvements and have reduced time spent on administrative tasks by up to 30%. A study by TechUK found that companies leveraging automation experience a 20% reduction in operational costs and a 15% increase in customer satisfaction.
This guide is tailored for business owners and managers in Glasgow who want trusted, local AI partners that deliver real operational impact. We evaluated dozens of providers using public data from agency websites, Google reviews and ratings, case studies, LinkedIn profiles, and records from the UK Companies House.
We have identified the top ten AI automation agencies in Glasgow based on proven outcomes, transparency, technical depth, and relevance to SMEs in this article to help you select the ideal AI automation partner for your business.
This article is primarily for business owners, managers, product managers, team leads, or other key decision-makers in New York small and medium businesses looking for an outstanding AI automation agency to improve efficiency, cut costs, or modernise operations with AI.
It entails those seeking any kind of AI automation, including robotic process automation (RPA), machine learning (ML), natural language processing (NLP), and generative AI.
Journalists, researchers, investors, or advisors can also use it for a curated list of the best AI automation agencies in New York.
Top AI Automation Agencies Glasgow: Quick Comparison Table
Before diving into the detailed reviews, the table below gives you a quick side-by-side view of the top five AI Automation Agencies in Glasgow.
Use it to compare their industry focus, core services, technology stack, and relevant contact information to shortlist your best options quickly.
| Agency | Best For | Services/Stack | Minimum Engagement | Top Verticals | Contact | Website |
|---|---|---|---|---|---|---|
| Lotusbrains Studio | SMBs (flexible pilots + sprint retainers) | n8n, Make, Zapier; LangGraph + LLMs (OpenAI/Gemini/Vertex); AI agents + voice agents; RPA; data pipelines; CRM/ERP integration; cloud monitoring + deployment | No Minimums, we offer remarkably competitive prices | Marketing & professional services, healthcare, construction/real estate, e-commerce, local trades, field service | 07707973742 • felix@lotusbrainsstudio.com | lotusbrainsstudio.com |
| Pulsion Technology | Mid-sized to larger orgs (incl. regulated teams) | Custom AI/ML, conversational AI, automation; n8n/Zapier; AWS/Azure; TensorFlow (per your notes) | Not publicly stated | Cross-industry digital + AI transformation | +44 (0)141 352 2280 • info@pulsion.co.uk | pulsion.co.uk |
| Margin Solutions | Small & Medium | AI chatbots, AI voice agents; AI/workflow automation; web dev (Laravel/Vue/React) | Not publicly stated | Customer-facing automation + workflow efficiency | +44 (0)734 243 1653 | marginsolutions.co.uk |
| Bridgeall | Mid-sized to large orgs (Microsoft-led) | Azure, Power Platform (Power Apps/Automate), Power BI, Microsoft 365/Dynamics; Copilot-style workflows | Not publicly stated | Public sector / regulated + Microsoft-centric orgs | 0141 212 6400 • contact@bridgeall.com | bridgeall.com |
| Tactuum | Healthcare orgs (NHS, hospitals, clinics) | Quris clinical companion/patient companion; Azure-led stack; cross-platform apps (Xamarin/Flutter per your notes) | Not publicly stated | Healthcare automation + decision support | +44 (808) 196 51 81 • hello@tactuum.com | tactuum.com |
Top 10 AI Automation Agencies Glasgow
Now, let us dive into our expert compilation of the best AI automation agencies in Glasgow.
Each agency featured has been extensively evaluated by our experts for outcomes, technical depth, transparency, and real-world impact.
Use this list as a practical shortcut to finding the right AI automation partner for your business in Glasgow.
Lotusbrains Studio
We entered the Glasgow automation space around 2021. Since then, we have enviably grown into a leading AI automation agency in Glasgow. Of course, we didn’t stroll into this. We invested enormously in accumulating the finest crop of AI engineers, automation architects, data scientists, and data engineers with one sole intention: SAVE YOU TENS OF THOUSANDS OF YOUR HARD-EARNED POUNDS AND TENS OF HOURS WEEKLY!
Thankfully, we have been very successful at this, as our clients have achieved measurable business outcomes, including far less manual work, top-grade AI automations with far fewer errors, faster turnaround times, and real cost savings. Ask our clients about one AI automation solution in Glasgow and one theme regularly crops up: they don’t just “look impressive,” but consistently frees up hours each week, improves customer response, and saves clients significant money by removing bottlenecks across sales, ops, finance, and support.
Services and Technology Stack:
Across the last five years, we develop end-to-end automation systems using tools like Zapier, n8n, and Make. Also, we use LangGraph and LLMs (OpenAI, Gemini, Vertex) to build intelligent AI agents, Voice Agents, and RPA to handle repetitive back-office work.
Our clients trust us to design and deploy high-quality end-to-end AI automation systems, spanning robust data pipelines and seamless CRM and ERP integrations. And yes, we have never failed to marvel them.
More than this, we ensure these AI solutions are securely deployed in the cloud to deliver scalability, performance, and reliability. While disruptive, we are keen on integrating – not completely overhauling – your existing tech stack.
This is why our experts are committed to connecting tools, automating workflows, and unlocking AI-driven insights without operational disruption. This practical, infrastructure-first methodology is what enables us to deliver automation solutions that scale with growth and generate measurable ROI.
Flagship Results:
We worked with a luxury interiors retailer that was struggling with poorly managed follow-ups and manual invoicing legacy systems. You guessed right: spreadsheets and Excel files were all over the place, and the absence of a unified, integrated intelligent customer operations system was costing him dearly in lost revenue and a diminished customer experience.
To solve this, we added n8n workflows and AI agents to the communication, invoicing, and CRM processes. The results? Within 3 months, this resulted in a 43% reduction in administrative headcount and over £12,500 in monthly savings.
Notably, we also worked with another healthcare clinic. These guys were crying for better scheduling and patient communication. But we didn’t just jump on them with another one-size-fits-all system.
Our engineers spent quality time consulting with stakeholders and critically mapping their internal systems to identify high-value automation opportunities. Next, we built a very robust AI-powered scheduling and reminder layer using n8n and LangGraph agents.
Doing this reduced missed appointments by 35% and saved employees approximately 20 hours per week.
Industries served:
Marketing and professional services, healthcare, construction and real estate, ecommerce, local trades, and field service companies.
Engagement and pricing:
All our engagements include documentation, support, and a structured handover. We are very flexible on pricing, as we don’t think any project is too small for us.
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Pulsion Technology
Snapshot Pulsion does more than AI automation. At its core, it is an AI software development agency based in Glasgow. It is one of the oldest around, with roots tracing far back to 1995.
More recently, it has evolved into a leading AI and machine-learning solutions provider. Fortified with over 30 years of providing Scottish businesses with pioneering digital solutions, Pulsion presents AI as a practical route to streamline operations, reduce costs, and improve decision-making.
Customers we spoke to were delighted with the efficiency gains Pulshot's AI automation solutions drove for them. We are also impressed by how focused Pulsion is on transparency, measurable success, and solutions that integrate into existing workflows, which can matter for organisations with legacy systems and strict governance.
Services & Technology Stack
More than traditional AI automations, Pulsion's services expand into other business-facing use cases: AI chatbots and generative AI for faster customer support and content/document workflows.
We also saw their services spanning core machine learning applications like sentiment analysis to interpret tone in text, forecasting and anomaly detection for proactive planning and risk spotting.
Implementation-wise, their technology stack is diverse. Pulsion leverages platforms like N8N, Zapier, and other AI-centric cloud platforms like AWS and Azure, ML tooling such as TensorFlow.
Case Study
Pulsion didn't expansively disclose an AI automation use case. But they were pretty open with how extensively they have automated customer journeys with conversational AI Agents.
Notably, they have supplied a number of Glasgow businesses with AI chatbots equipped to process users' text, with the AI agents excelling at predicting appropriate answers and handling high volumes of common questions, so human teams can focus on edge cases.
Pulsion also mentions the work they have done in the computer vision niche. This relates to autonomous AI systems that can adequately evaluate images and classify what they contain (for example, whether an image includes a person, vehicle, or other object), converting unstructured media into usable data.
Best for/considerations:
For a company that has been around for the last three decades, it is only fair that its pricing exceeds what smaller businesses in Glasgow can afford. From what we saw, Pulsion is better suited for mid-sized to larger organisations (and regulated teams) that need custom AI integrated into existing systems.
Pulsion unique excels where you need cloud delivery (AWS/Azure), governance, and measurable ROI matter.
Margin Solutions
Snapshot Margin Solutions is a boutique Glasgow digital and AI agency. Not the biggest around for sure, but Margin makes up for that with agility and a rare knack for innovation.
They came into the AI space somewhere around 2021. And since then, they have become one of the most transformative AI automation agency in Glasgow, driving growth for clients, doing really well at streamlining their clients' business processes, and ultimately improving customer engagement” through practical automation.
If you are a Glasgow-based business exploring AI for the first time, you would be better suited to Margin’s smaller size, as this can translate into faster iteration cycles.
Such a nimble team at Margin often grants you direct access to the people building the solution, and a pragmatic focus on outcomes over hype.
Services & Technology Stack
As one of the top AI automation agencies in Glasgow, Margin Solutions’ AI offering is largely oriented around customer-facing automation and workflow efficiency.
Looking at their projects, we saw they were mostly leaning towards AI chatbots and AI voice agents. Particularly, these AI chatbots are optimised for websites to provide 24/7 responses, while the AI voice agents can handle routine calls like a virtual receptionist.
For build and delivery, they use modern web development tooling (e.g., Laravel, Vue.js, React) and a “done-for-you” implementation style.
Case Study
OEMs of cash dispensing systems struggled with service costs for 200,000+ machines while maintaining SLA uptime.
Margin Solutions applied service data analytics to optimise parts/labour cost and repair frequency. They achieved 15% service margin expansion without SLA disruption.
Best for/considerations:
Margin Solutions is best for small and medium-sized businesses looking to grow faster by reducing costs and streamlining operations. They focus on providing tailored digital strategies, including AI-powered automation and bespoke software development.
Bridgeall
Snapshot Bridgeall is a leading AI automation agency in Glasgow, launched in the early 2000s. Bridgeall has cemented its reputation as one of the most reliable providers of AI cloud solutions, especially within the Microsoft ecosystem.
It is worth noting that Bridgeall is a distinguished Microsoft Solutions Partner for Data & AI. This achievement is largely thanks to Bridgeall's esteemed consultative approach, where they partner with you in your AI transformation journey all the way from modernising your data foundations and then enabling smarter automation and reporting.
Given that Bridgeall delivers managed services and training, you can trust this AI automation provider to support both the build phase and long-term adoption.
Never underestimate how critical this can be when analytics and automation must be sustained, not just launched. Overall, Bridegall is a reliable partner for Glasgow businesses that value structured delivery, security, and change management.
Services & Technology Stack
Unfortunately, Bridgeall's tech stack is not the most diverse you can find. Unlike our (Lotusbrains Studio) case, where our tech stack sprawls from Zapier, N8N, Make, as far as AI cloud delivery like AWS and Azure, Bridgeall’s delivery stack is strongly Microsoft-led.
The bulk of their cloud data platforms is built on Azure, with Bridgeall using analytics layers (lake/warehouse patterns), and delivering interactive reporting in Power BI.
For automation, Bridgeall primarily uses the Power Platform (Power Apps/Power Automate) to digitise processes and connect systems, and they highlight newer Copilot-style experiences for conversational access to data and task execution.
Case Study
One of Bridgeall's notable works was with the Scottish Football Association (SFA). In the use case, they built an AI scouting platform.
This was designed with Microsoft Power Apps. The objective here was an AI-first system that discarded "stone-age" scouting processes built around paper and spreadsheets.
Specifically, Bridgeall built an AI-driven mobile-first app and a centralised data store, giving the SFA a unique (and automated) opportunity to capture evaluations in the field and generate consistent, real-time insight for decision-makers.
That matters in an AI-automation context because it creates structured, high-quality data, exactly what you need if you later want to apply analytics or machine learning to identify patterns in player development or scouting outcomes.
Best for/considerations:
Once again, Bridgeall is better suited for mid-sized to large organisations. As we found from our research, most of their clientele are public sector or regulated teams, who are already invested in Microsoft (Azure, Power Platform, Power BI).
Bridgeall will work for you as an AI automation service provider in Glasgow if you need data foundations, well-governed analytics, and workflow digitisation that can later support copilots or ML.
But if you are not using a Microsoft infrastructure or want more lightweight AI automations, Bridgeall may not be for you.
ThinkAnalytics
Snapshot ThinkAnalytics is a Glasgow-headquartered AI Automation company. They were founded in 2001, and over the last 20 years have increasingly grown a stature for powering personalised AI-led content discovery and audience analytics for broadcasters and streaming platforms.
It is important to note that ThinkAnalytics is not your typical generalist agency. Their core strength centres around developing and licensing AI-first recommendation and insights platforms. This explains why the larger share of their client base is heavy users of data recommendation systems, such as media companies worldwide, including OTT/streaming services and TV operators.
So, ThinkAnalytics will not build your traditional AI workflows on N8N or Zapier. Instead, they will build you a more comprehensive AI-driven solution that helps businesses better recommend content to their audience, helping the latter identify the right content faster and stay engaged longer.
Services & Technology Stack
Let us put it this way. ThinkAnalytics offers a unified media-AI platform comprising modules that turn content and viewing behaviour into personalised experiences.
They are more into hardcore data-led personalisation algorithms, enriching and standardising content data (creating richer tags and attributes) to drive more intelligent recommendations and personalised content discovery.
Behind the scenes, ThinkAnalytics beautifully brings together large-scale data processing with cutting-edge machine-learning techniques tailored for recommendations. Such technologies incorporate behavioural signals, content signals, and continuous optimisation, integrating via APIs.
Case Study
ThinkAnalytics built a fantastic AI recommendation system BritBox (UK) and Crunchyroll. These businesses want improved recommendation systems, enabling their subscribers to more efficiently (and accurately) locate content, surface relevant titles, and stay engaged.
ThinkAnalytics built a well-tailored AI recommendations system which dramatically improved watch time, with an uplift in discovery actions (clicks, plays) while churn dropped significantly.
Particularly, a pay-TV operator reported a “10x” rise in content-discovery engagement after deploying ThinkAnalytics.
Best for/considerations:
If you are looking for everyday AI automations, ThinkAnalytics may not necessarily be your first bet fit. But if you are looking for highly intelligent AI-driven personalised recommendation systems, typical of media and entertainment organisations like streaming platforms, broadcasters, operators, and content-rich apps, then ThinkAnalytics will work for you.
Simply put, this AI service provider in Glasgow is better suited for those requiring enterprise-grade personalisation, search, and audience segmentation. Expect a software licensing model, typically not bespoke agency delivery.
Tactuum
Snapshot Tactuum is a Glasgow-based technology company founded in 2013. While we shortlisted it among our best AI automation agencies in Glasgow, it is essential to note that Tactuum specialises in healthcare automation and digital decision support.
While they offer AI automation services for businesses in the healthcare space, their primary AI chatbot, Quris, is designed to intelligently automate the process of patients and medical practitioners locating medical information speedily and reliably.
Tactuum takes pharma-AI disruption to another level by substantially reducing the time clinicians spend on administrative tasks and speeding up clinical decisions.
On the patient side, Tactuum builds AI automatied solutions that helping patients to access top-grade medical information from the convenience of their mobile devices anywhere in the world.
Tactuum's specialised medical AI Agents perform remarkably at managing conversation state and integrate excellently with internal and external knowledge sources.
This way, the agents are equipped with the right context to reliably fulfil a user enquiry, which is many leaps from a generic, one-size-fits-all AI chatbot to a super intelligent contemporary that produces responses that are specific to your business, your data, and your healthcare workflows.
Services & Technology Stack
We found that Tactuum almost exclusively uses a Microsoft ecosystem for its AI solutions, with Azure as its first-hand AI Agent building platform. That said, they also use cross-platform tools like Xamarin and Flutter to build AI-driven web apps that work reliably on all major platforms and devices.
Case Study
Tactuum's Quiris is one of their best use cases and is already being used by the Manchester University NHS Foundation Trust. This solution has gathered plaudits for how seamlessly it supports workforce wellbeing and reduces administrative demands on busy departmental resources.
Some chatbot capabilities have been very helpful in automating clinical decision support, freeing medical practitioners from time-consuming processes such as reviewing, updating, and improving clinical guidelines. Thanks to this, staff have more time to invest in front-line care delivery.
Tactuum has also rolled out the Quris Patient Companion. This AI automated solution supports patient engagement via self-service pathways, symptom triage, digital leaflets, and structured pre-clinic questionnaires.
Best for/considerations:
Tactuum is an AI automation provider best suited for healthcare and large medical organisations such as NHS trusts/boards, hospitals, clinics, and health programmes.
VKY Intelligent Automation
Snapshot VKY Intelligent Automation is a private limited agency that delivers outsourced contact centre services and automated technology solutions. It was founded in December 2016 and has been featured as a top 10 leading intelligent automation provider in industry rankings. The official address of the company is 4th Floor, 95 Bothwell Street, Glasgow.
Services and Technology Stack
Their stack typically combines conversational AI, contact-centre platforms, RPA/orchestration tools, and integrations to CRMs, as managed services or outsourced AI-enabled delivery. VKY offers solutions that reduce call handling times and increase self-service rates, enabling firms to boost productivity while complying with industry regulations.
Case Study
Public sector organisations struggled with long call handling times and low customer self-service rates.→ VKY Intelligent Automation implemented AI-powered contact centres and intelligent automation to streamline customer interactions and enable automation by default.→ Clients achieved a 74% reduction in handling times and a 557% increase in customer self-service.
Best for/considerations:
They are best suited for small and medium-sized enterprises in industries such as the public sector and customer service contact centres. Their verticals include local authorities, public services and utilities.
Ondox (formerly Lithe)
Snapshot Ondox is an AI-powered document processing platform that uses machine learning and natural language processing to automate workflows. Formerly known as Lithe and established in 2011, Ondox has processed over 100 million documents with AI. The primary office address is 1st Floor, 9 George Square, Glasgow.
Services and Technology Stack
Ondox leverages advanced AI technologies, including OCR, NLP, Machine Learning, LLMs, and generative AI. Additional capabilities involve AI agents for end-to-end task automation, intelligent labelling/routing, and seamless integration with existing workflows and systems for scalable, secure processing.
Case Study
CBPS faced inefficient manual mailroom operations with high costs, delays in document processing, and limited scalability.→ Ondox (formerly Lithe) deployed its AI-driven digital mailroom platform, leveraging OCR, NLP, Machine Learning, and Generative AI to automatically capture, classify, understand content, extract data, route documents, and integrate with workflows.→ Achieved revolutionary process transformation with significant cost reductions, boosted efficiency, and faster operations. (https://www.tungstenautomation.com/learn/blog/deploy-advanced-workflow-automation-with-help-from-litheit)
Best for/considerations:
Ondox works best for small and medium enterprises needing to transform traditional mailroom operations into intelligent, automated digital workflows.
Bellrock Technology
Snapshot Bellrock Technology Limited is a data specialist and an AI agency that focuses on helping businesses across various industries use their data to overcome challenges, improve operational efficiency, and increase profitability. The company was founded in 2012 and originated from the University of Strathclyde. Their AI platform, deckchair.ai, helps businesses transition to an AI-first approach by providing a unified and intelligent foundation for AI-driven decisions.
Services and Technology Stack
Deckchair by Bellrock Technology is a cloud-based AI platform that simplifies data science workflows, enabling rapid deployment of tailored data products from prototypes to enterprise-scale solutions. It employs multi-agent AI for automated data pipelines, integration, real-time analytics, and predictive insights across various industries.
Case Study
SSEN faced challenges in weather forecasting and managing thousands of critical assets efficiently to minimise outages. → Bellrock deployed its deckchair.ai platform, which leveraged AI techniques to provide predictive maintenance insights, risk assessments, and operational intelligence across SSEN’s asset portfolio.→ The implementation enhanced the ability to mitigate outage risks, improved decision-making with real-time data insights, and contributed to safer energy distribution with optimised asset management.
Best for/considerations:
Deckchair is ideal for scaling data operations without massive infrastructure in medium-sized enterprises. It enables rapid AI prototyping and deployment for predictive analytics, asset monitoring, and efficiency gains.
Vidatec
Snapshot Vidatec is a digital partner and AI agency specialising in bespoke software development, AI consultancy, and digital strategy. It was founded in 2010 and is located primarily at 10 Newton Pl, Glasgow.
Services and Technology Stack
Their services include AI Consulting & Practical Implementation, Agile product development, Integration & Automation, and other specialities like mobile data management, scalable mobile solutions, and app development.
Case Study
Heineken faced inefficiencies in managing thousands of marketing and sales documents scattered across multiple platforms. → Vidatec developed an AI-powered chatbot using ChatGPT-3.5 to index and search the extensive document library. → The chatbot reduced search time drastically, allowing users to instantly access relevant documents and sections.
Best for/considerations:
Vidatec combines deep technical expertise with a human-centred approach to build adaptive, scalable AI-powered digital products with measurable business impact for medium enterprises.
AI Automation Agency Glasgow: Frequently Asked Questions (FAQs)
How much does AI automation cost in Glasgow?
Indeed, there is no ballpark price for how much an AI automation would cost you in Glasgow. Components like complexity, delivery time, technology stack, deployment and maintenance needs mean price varies across projects.
But generally, a simple one-off AI automation would cost you around £2000. This is because of what goes into it. For a more comprehensive AI solution that would need specialised teams of AI engineers, data engineers and data scientists, you would be looking north of £20,00, with a 60-day build costing around around £50,820.
How long does it take to get a Glasgow AI automation live (and what delays it)?
From what we have seen, for early pilots, you can expect your automation to be live within 4–6 weeks. But as complexity increases, especially in enterprise projects, Proof of Concept/pilot timelines can take 4–6 months or more.
This is usually the case where there are stricter requirements around governance, infrastructure, and access/security approvals.
Here is what we advise. If you are very keen on speed in Glasgow, we recommend that you pick one high-volume workflow, agree on success metrics upfront (cycle-time, error rate, deflection).
But here is the most important part: insist on a staged go-live. It is wiser to start testing the automation with internal users. If this goes without hitches, expand to a small slice of real customer traffic, then roll out fully.
We have seen businesses in Glasgow have fewer headaches with this approach because it keeps momentum high while minimising risk. Most importantly, you are better positioned to flag edge cases early, fix them quickly, and protect the customer experience as you scale.
What ROI can I realistically expect from AI automation in Glasgow?
ROI depends on the sophistication of the AI workflow in particular and how well aligned it is with the operational peculiarities of your processes. Using ourselves as a reference, most of our AI automations deliver between 30 to 70% improvement in cycle time and a minimum 15% in cost reductions from RPA initiatives.
Of course, you can calculate what an AI automation saves you. Our formula is:
Annual value ≈ (hours saved/week × hourly cost × 52) + (errors avoided × cost per error) + (revenue uplift from faster response).What should I ask a Glasgow AI automation agency before hiring?
We can't say this enough. Do your due diligence before committing to an AI agency in Glasgow. Keenly request proof, measurement, and safeguards. Bear in mind that some questionable providers will try to overwhelm you with buzzwords smartly. Therefore, strictly ask that they present expected outcomes in KPIs that you understand.
First, require a written plan for success metrics: cycle-time reduction, % automation/deflection, error-rate, and fallbacks.
Finally, insist on: human handoff rules, monitoring/alerting, and clear ownership of prompts, workflows, and code.
Will AI automation create compliance risk for my Glasgow business?
Sadly, if done carelessly, your Glasgow AI automation can do more harm than good. If handled carelessly, under UK GDPR, you can be penalised up to 4% of your annual turnover.
The AI automation provider must be very transparent to you on what personal data is processed, where it’s stored, which subprocessors are used (e.g., LLM vendors), retention/deletion rules, and how access is controlled.
This could be clearly documented. We recommend asking for a DPIA-ready design, audit logs, and a Data Processing Agreement as standard. If an agency can’t explain this, treat it as a red flag.
If you’re preparing for a digital transformation or want to see where AI automation can deliver the quickest wins, Lotusbrains Studio is ready to support you.
Don’t leave efficiency, cost savings, and faster execution on the table.
Book a consultation today, and we’ll review your current processes, pinpoint the highest-impact automation opportunities, and produce a simple, actionable roadmap to take you from idea to a working solution.