New York has a powerhouse economy and is rapidly becoming an AI innovation hub. Thousands of small and medium-sized businesses operate in the city, thereby creating a high demand for efficient, technology-driven operations. The presence of top AI automation agencies in the city, along with the digital nature of modern entrepreneurship, makes it both possible and necessary for SMBs to adopt automation and compete in today's business environment.
Choosing the right AI automation agency in New York can be challenging; there are many options and factors to consider. Therefore, we have compiled a list of the 15 best AI automation agencies in New York.
These agencies have the expertise, technical stacks, and track record of delivering quality AI automation services in New York.
This article is primarily for business owners, managers, product managers, team leads, or other key decision-makers in New York small and medium businesses looking for an outstanding AI automation agency to improve efficiency, cut costs, or modernise operations with AI.
It entails those seeking any kind of AI automation, including robotic process automation (RPA), machine learning (ML), natural language processing (NLP), and generative AI.
Journalists, researchers, investors, or advisors can also use it for a curated list of the best AI automation agencies in New York.
How We Selected Best AI Automation Agencies New York
Sources used in the review include:
- Agencies' websites
- G2.com
- DesignRush
- Clutch
- LinkedIn ages
- Department of State, Division of Corporations
- Sec.gov (EDGAR)
We used the agency's website to verify whether they offer AI automation services for small businesses, determine their location, and access case studies. Government directories, including the Department of State, the Division of Corporations, and Sec.gov (EDGAR), were used to determine whether each is duly registered and operates in New York. We used platforms such as Clutch, Google, and G2.com to get additional company information and reviews.
It is imperative to note that rankings may change as public data updates, and this rating will be regularly updated to reflect those changes.
Evaluation Rubric
Outcomes:
This ranking evaluates the quality of the agency's services and how well and consistently it meets customers' needs. We determine the company's outcome by checking its third-party reviews and critically evaluating internal case studies.Reviews:
The ranking evaluates companies' reviews by checking verified review platforms. Agencies with the most favourable reviews are rated higher.Technical Depth:
We considered the quality of its technology stacks, features (its service range), and infrastructure.SMB Fit and Transparency:
We evaluated the agencies' ability to serve small- and medium-sized businesses effectively rather than large enterprises. We assessed this through their pricing ranges and the type of businesses they have worked with. The review also considers their transparency with their pricing, communication, and service delivery.
Vertical/Local Relevance:
The ranking assesses the agency's ability to target specific industries, particularly those prevalent in New York, such as healthcare, finance, retail, and e-commerce. It also evaluates how well it serves businesses in New York.
Thought Leadership:
The AI Automation Agencies are also evaluated based on their industry reputation, including their contributions to innovation, knowledge, and trends in AI automationBest AI Automation Agencies New York: Quick Comparison Table
To provide a quick comparison of top AI automation agencies in New York, this table shows their strengths, preferred industries, review sources, and tech stacks. This information makes it easy to pick a suitable agency based on your business size, automation needs, and preferred delivery at one glance.
| Agency | Best For | Services/Stack | Minimum Engagement | Top Verticals | Website |
|---|---|---|---|---|---|
| Lotusbrains Studio | SMBs seeking a cost-efficient, scalable, practical, and human-in-the-loop automation | n8n, Make, LanGraph, LLMs, cloud-based tools | We accept small and big businesses. No minimums. | Marketing and professional services, healthcare clinics, construction and real estate, e-commerce | lotusbrainsstudio.com |
| Simpalm | Startups looking for a long-term AI automation partner | LLMs and LangGraph, Azure, React Native, REST APIs, AWS | Undisclosed | Education, nonprofit, social, construction, government, health & fitness | simpalm.com |
| Digis | Small and medium businesses seeking quality AI chatbot development. | Go, Java, JavaScript, Node.js, Python, and Ruby | Undisclosed | Automotive, fintech, healthcare, ecommerce, media and entertainment, and education | digiscorp.com |
| Aartic | SMBs in real estate and finance | OpenAI, Anthropic, LangChain, n8n, Zapier, and Make | Undisclosed | Professional services, real estate, finance, logistics, construction, and tech-enabled SMBs | aartic.ai |
| Digital Workforce | Labour-intensive SMBs looking to integrate AI into their operations | LangGraph, LLMs, UiPath, and other tools | Undisclosed | Banking, health and social care, insurance, manufacturing, and logistics | digitalworkforce.com |
Top 10 AI Automation Agencies New York
Now, let us dive into our expert compilation of the best AI automation agencies in New York.
Each agency featured has been extensively evaluated by our experts for outcomes, technical depth, transparency, and real-world impact.
Use this list as a practical shortcut to finding the right AI automation partner for your business in New York.
Lotusbrains Studio
Lotusbrains Studios is a top AI automation agency in New York. It was founded in 2021 and has a team of 15-40 specialists. We leverage top tech stacks to deliver spectacular AI solutions, including business transformation and business process automation to your business. Our goal is to ensure your business can streamline operations by automating repetitive tasks, and reduce manual intervention via intelligent autonomous solutions while achieving scalable results.
Services and Technology Stacks
We use tools such as n8n, Zapier, and Make to automate your business workflows, and Langraphs and large language models (LLMs) to develop intelligent AI agents, cutting across chatbots and AI Voice Agents. . We use robotic process automation (RPA) to automate processes and back-office tasks. Our services also include integrating with CRM and ERP systems, building data pipelines, and providing cloud-based deployment and monitoring.
Flagship Results
AgriTech Startup (Name withheld): The client required assistance with organizing its follow-ups, invoicing, and customer segmentation. We developed AI agents using tools such as n8n and synced segmented agents across the brand's CRM platforms. With our intervention, the client achieved a 43% reduction in administrative headcount and saved over £28,300 in the first six months of our engagement.
Industries served:
Healthcare clinics, marketing and professional services, construction and real estate, e-commerce, local trade, or field service businesses.
Best for/considerations:
SMBs in all industries seeking a cost-efficient, scalable, practical, and human-in-the-loop automation
Simpalm
Simpalm was founded in 2009 and has a team of 51-200 employees. The agency provides transformative AI solutions for SMBs across all industries.
Services and Technology Stacks
Simpalm services include formulating effective AI adoption strategies, custom AI development, GenAI development, AI agent development, AI chatbot development, and AI integration. It uses various tech stacks, including LLMs and LangGraph, Azure, React Native, REST APIs, AWS, and others.
Flagship Results
Family Advisor Organisation: The client wanted to better connect its advisors to its clients. Simpalm intervened by developing a cross-platform AI-driven app for Android and iOS that its advisors can use to submit surveys, chat, and participate in family forums comfortably.
Over 100 families used the app within the first month of deployment, and it records a 30% monthly growth.
Industries served:
Education, nonprofit, social, construction, government, health & fitness.
Engagement and pricing:
It has a minimum project size of $10,000, according to Clutch
Best for/considerations:
Startups looking for a long-term AI automation partner
Digis
Digis was established in 2015 and has a team of specialized professionals who provide cutting-edge AI automation services for SMBs in New York. By employing the best tools and strategy, it aims to help you grow your business through automation, while minimising costs.
Services and Technology Stack
Digis primarily focuses on AI chatbot development. This includes standard, custom, and chatbot solutions with advanced features such as cross-platform integration, natural language processing (NLP), e-commerce chatbots, and voice-activated chatbots.
It also develops AI and machine learning software. The agency's tech stack includes, but is not limited to, Go, Java, JavaScript, Node.js, Python, and Ruby.
Flagship Results
Retailer: The client requires a chatbot that provides instant and helpful customer support to clients using its business. Digis designed and integrated the chatbot into the client's existing infrastructure, immediately reducing response time by 60%. The client also reported a 78% satisfaction rate with clients who used the Chatbot and a 45% reduction in the workload of its technical staff.
Industries served:
Automotive, fintech, healthcare, ecommerce, media and entertainment, and education.
Engagement and pricing:
Not specified, but you can contact the brand for specific information on pricing structure
Best for/considerations:
Small and medium businesses looking for quality AI chatbot development.
Aartic
Aartic.ai was founded in 2024 and has 51-200 employees. Despite being relatively new, it is a reliable AI automation agency for SMBs in New York.
Its focus is on providing AI automation services that help your business operate more efficiently and achieve consistent growth, enabling you to reach your entrepreneurial goals. Aartic is known for its ROI-driven strategy, deep expertise, and human-in-the-loop automation solutions.
Services and Technology Stacks
The AI Automation Agency's services include AI agent creation, workflow automation, and data and process optimisation. It also provides strategy and consulting services to help your business effectively adopt AI. Aartic uses the best tech stacks for its services, including OpenAI, Anthropic, LangChain, n8n, Zapier, and Make.
Flagship Results
Aartic does not have a detailed case study at the time of writing. However, it has testimonials from satisfied clients, which indicate satisfactory service. For example, a senior real estate agent notes that Aartic AI solutions handle his bookings and reminders in his absence, saving him hours of admin work daily.
Industries served:
Professional services, real estate, finance, logistics, construction, and tech-enabled SMBs
Engagement and pricing:
The agency does not publicise its engagement or pricing structures
Best for/considerations:
SMBs in real estate and finance
Digital Workforce
Digital Workforce was founded in 2023. The agency has a team size of 201-500 employees. It provides end-to-end AI automation consultancy and solutions for businesses of all sizes.
A unique aspect of Digital Workforce is that it can set up your business for AI automation, regardless of your existing infrastructure.
Services and Technology Stacks.
Digital Workforce provides business process management, robotic process automation (RPA), intelligent document processing (IDP), AI agents, natural language processing (NLP), chatbots, and process mining.
It can also train your employees to utilise AI automation effectively for your business's benefit. Digital Workforce's tech stacks include LangGraph, LLMs, UiPath, and other tools for your specific solution.
Flagship Result
Technology and Service Solutions Company: The client wanted to automate repetitive but necessary tasks to free its human talent for other integral tasks and thereby operate more efficiently. Digital Workforce developed an RPA solution that automated processes, including VAT filing and reporting, supplier master data validation, and more. In the end, it freed many hours from its workforce and took giant leaps towards achieving its set goals.
Industries Served:
Banking, health and social care, insurance, manufacturing, and logistics.
Best for/considerations:
Labour-intensive SMBs looking to integrate AI into their operations.
Engagement/pricing:
Undisclosed
Next 10: Best AI Automaton Agencies UK
Here, we provide a concise profile of ten r other top AI automation agencies in New York.
Humming Agent
Humming Agent is one of the best AI automation agencies in New York City. It has a team of 2-10 employees and provides practical, responsive, agentic AI solutions for businesses across all industries.
The agency can also automate your business processes and provide personalised ChatGPT chatbots for your team. It utilises a range of tech stacks to deliver its services, including LLMs, process automation tools, and cloud software.
A notable case study is the development of an AI-powered phone-answering and intelligent call-routing system for a home service company, which enabled the business to save over $50,000 annually and achieve a 95% call-answer rate.
Humming Agent AI is ideal for SMBs seeking a cutting-edge agentic AI or LLM solution.
Shadhin Lab
Shadhin Lab was founded in 2020 and provides top-notch AWS and serverless automation solutions for your business.
You can get generative AI services to improve your business efficiency, primarily through personalised assistants and intelligent business automatons. Its tech stacks include cloud-based tools such as AWS and other applicable options.
The agency developed PostJini, a platform that marketers can use to simplify planning, scheduling, and automating posts across major social media platforms, making their tasks significantly easier.
Shadhin Lab is best for agencies in the health, e-commerce, or recruitment sectors that want innovative AI solutions.
Sigmoidal
Sigmoidal is an AI automation agency founded in 2016. It has 51-200 employees and is considered one of the most reputable AI automation agencies in New York.
The agency aims to help your business capitalise on the opportunities of generative AI. It uses a data-driven approach that enables its experts to determine the most effective AI strategy for your business before implementing it.
Sigmoidal assisted an e-commerce business in improving customer engagement by 23% using Natural Language Processing and a predictive model. It also helped the client save over $250,000 annually, among many other operational and financial benefits.
The agency is best for businesses seeking a data-driven generative AI solution.
Webdesk Solutions
Webdesk Solutions was founded in 2011. The agency has 2-10 employees, according to its LinkedIn page.
It provides a range of AI automation services for businesses in New York, including consulting, workflow automation, AI e-commerce solutions, voice agents, chatbot development, generative AI solutions, and custom AI/ML development. The agency employs stacks such as OpenAI's ChatGPT, Gemini, Zapier, Make, and n8n.
You can observe Webdesk Solutions' services through the app/feature it developed for an e-commerce platform, which features brilliant automation.
It is best suited for growing mid-sized businesses seeking enterprise-level AI integration and automation.
Emergence AI
Emergence AI was founded in 2018. It has a team size of 51-200 employees. The agency provides high-quality agentic AI services for SMBs and automates workflows, enabling them to operate more efficiently.
Its tech stack includes Jira, Salesforce, SAP, OpenAI, LLMs, and Crew.ai, among others. Emergence AI is the developer of CRAFT, a platform that allows you to build and orchestrate AI agents for your business data automation.
It is best for SMBs in the semiconductor, energy, finance, or healthcare sectors seeking world-class agentic AI solutions.
Elise AI
Elise AI was founded in 2017. It has a team of 201-500 employees. Elise AI provides agentic AI services across critical sectors, including housing and healthcare. It uses a wide variety of code and no-code stacks to perform its services.
In a highlighted case study, Elise AI helped a rental housing operator run more efficiently with increased workload by automating key aspects of its processes, leading to a 600bps increase in on-time rent payments and a 300bps increase in occupancy rates, among other benefits.
The agency is best for New York SMBs in the property/housing and healthcare sectors.
Blott
Blott was founded in 2017. It has a team strength of 10-49 qualified employees. This New York AI automation agency provides a range of services to SMBs, including AI and ML solutions.
Such solutions automate key processes, improve decision-making, and predict trends, all of which keep you ahead of the competition.
The agency has delivered countless exceptional projects for businesses at all levels. A notable example is the development of a healthcare platform that intelligently manages workplace mental health resources by integrating AI solutions, such as AI-powered therapy tools.
Blott is best for businesses seeking a major infrastructure overhaul that leverages AI automation.
Flyaps
Flayaps was founded in 2011. It has a team size of 11-50 employees and provides quality AI automation services in New York.
Flyaps' services include generative AI development, AI agent development, AI chatbot development, and MLOps. It uses stacks such as Python, Django, Google Cloud, Gitlab, AWS, Tensorflow, OpenAI, and many others.
The agency helped a telecom operator streamline its core business processes and automate the analysis and optimization of optimal tariff plan combinations. Flyaps helped it develop an in-house CRM/EP software, allowing it to operate more efficiently.
Flyaps is best for SMBs who want to implement AI automation from scratch.
Bluelabel Labs
Bluelabel Labs was founded in 2011 and is headquartered in New York, USA. According to its Clutch Profile, it has a team strength of 50-249 employees.
The agency provides agentic AI automation services for medium-sized to large businesses in New York. They have built a reputation for architecting cutting-edge AI solutions, automating business operations with AI workflows, and engineering data and large language models (LLMs).
The agency works with stacks such as OpenAI, Copilot, AWS, Botpress, LangChain, Esri, Milvus, and others. A notable case study includes its partnership with Mapline.AI, which helped revolutionise the land development analysis process, enabling users to save over $2,000 per project and reduce site visits by 60%.
It is best suited to medium-sized businesses seeking comprehensive AI solutions that drive sustainable growth.
Vention AI
Vention AI was founded in 2002 and provides one of the best AI automation services in New York. The agency has a team size of 1,001-5,000 employees.
Despite a good number of its clients being large firms, it also provides automation services to small and medium-sized businesses seeking enterprise-level AI solutions. Its services include developing custom chatbots and AI agents, organising AI workshops, and serving as your business's long-term AI partner.
Vention is the developer of EliseAI, an AI-powered leasing assistant trusted by over 300 leading property management companies.
The agency is best for SMBs in all industries seeking world-class automation services.
Buyer's Guide: Choosing an AI Automation Partner in New York
Understanding the do's and don'ts of choosing an AI automation agency in New York is integral to making the right choice. Therefore, we have compiled a guide to help you select the appropriate one.
Understand the Discovery and Scope of Work
The AI automation agency you choose should invest its time into understanding your business processes, data flows, compliance requirements, and challenges. Only after that can it provide a quality service that eradicates your challenges. An AI automation agency should also define its scope of work, such as its strategy, deliverables, timelines, integration points, and performance benchmarks.
Request for Proof of Outcome
Read case studies for a practical perspective on the agency's solutions. Reviews and testimonials on third-party sites such as Clutch and Trustpilot can also provide proof of outcome. Studying them can help you better understand the AI automaton agency's services and scope of work.
Check the Stack Fit
Research whether the agency's tech stacks are compatible with your existing infrastructure. This ensures they can better partner with your business and provide better service.
Ensure That They Have Good Data Security
It's also imperative to ensure that the AI automation agency you patronise handles your business and client data securely. An automation agency should ensure your security by using encryption, strict access controls, and/or operating on secure cloud servers, among other measures. You can review the company's privacy policy to understand how it uses, stores, and secures your business's data.
Research the Agency's Change Management and Documentation
AI automation agencies will hand over operations to members of your staff after integration. Therefore, it is imperative to know that they can effectively train your team. They should also be available for ongoing support to ensure the automation functions optimally for your business.
Understand its Pricing Models
Understanding the AI automation agencies' cost New York is essential. Ensure their pricing is comparable to other top agencies. You should also understand their pricing structure: some agencies charge a fixed fee, while others offer subscription-based plans or retainer agreements.
Risks to Avoid When Selecting an AI Automation Agency in New York
When choosing an AI automaton agency, here are some red flags to be aware of.
- Poor data quality and management
- Insufficient technical expertise
- Setting unrealistic promises or performance benchmarks
- Neglecting human oversight or change management
- Lack of security and compliance frameworks
AI Automation Agency New York: Frequently Asked Questions (FAQs)
What are the typical budgets and timelines for an AI automation project in New York?
A low-complexity solution in New York will typically fall within the AI automation agency pricing range of around $2,000 to $10,000, while those in the medium-complexity range will cost $10,000 to $50,000.
A sophisticated AI automation solution will typically cost upwards of $50,000. Pilot project timelines are usually a few weeks, while full-time engagements can take up to 6 months or more, depending on the complexity.
How do AI agents differ from Robotic Process Automaton (RPA)?
AI agents are suitable for tasks that require learning, reasoning, and decision-making, such as data analysis and financial risk assessment. RPA is best for rule-based and repetitive tasks, as well as for simulating human interactions with digital systems, such as form completion, data extraction, calculations, data processing, and system integration.
Can AI automation integrate into my existing CRM, phone system, or finance stack?
Most AI automation agencies use a variety of stacks to ensure they can integrate with all clients' existing infrastructure for the industries they target. However, it's still imperative to check the agency's stack before you hire them, to ensure they can integrate with your existing one.
Is on-site or remote delivery of AI automation services in New York better?
Remote delivery enables AI automation agencies to deliver their solutions from anywhere and is best suited for small-scale projects.
On-site delivery requires the agency to have staff present at your business location, and can be essential for complex integrations, especially when they need to train your team.
In New York, most AI agencies will offer both service options, but it's best to check to be sure.
Who owns the data and intellectual property of an AI automation project in New York?
You will typically be able to retain the rights for custom-made workflows, agents, and data. However, we have seen a number of AI automation agencies in New York retaining proprietary ownership of prebuilt templates and in-house tools. Nonetheless, it's imperative to clarify data and IP ownership before engagement.
Methodology & Sources
We used the agency's website as a primary source of information. We also used platforms such as Clutch, LinkedIn, Google, G2, Designrush, and government websites to find information not available on their websites. The review also compares information from multiple sources to increase accuracy.
Team sizes from LinkedIn and Clutch are directional; they provide a range, not exact numbers.
At Lotusbrains Studio, we provide cutting-edge AI automation services for your enterprise, regardless of your industry, pricing range, project complexity, or existing infrastructure. Our agency offers pilot programs to test our services for your business and retainer agreements. We provide custom AI solutions and can train your team to ensure they manage your business's automation even after we're done.
Contact Us today to achieve your business goals using world-class AI automation.